Segkind Limited TERMS & CONDITIONS

1. All Segway riders must be over 45 kilos and under 117kilos in weight
2. Any customers suspected of being under the influence of alcohol or recreational drugs will not be permitted to use Segkind’s services and will forfeit their full booking fee.
3. Confirmation for rallies will be sent by email.
4. Customers who have purchased gift vouchers must make sure that the voucher/s are in Segkind’s possession no later than 5 days before their Rally is due to take place (address details will be provided with confirmation email). If a voucher is due to pass its expiry date customers must make sure that the voucher is in Segkind's possession before the expiry date marked on the voucher (unless written confirmation of an extension has been issued by a voucher vendor)
5. Riders must have the ability to make motions such as climbing and descending stairs without assistance.
6. Pregnant women cannot be permitted to participate for safety reasons. 7. Customers MUST inform Segkind staff of any disability or injury prior to taking part in a Segway Rally experience or any other Segway riding activity.
8. Any individual hiring a Segway is not permitted to sub-contract or re-hire all or part of Segkind’s facilities.
9. A deposit of £250.00 is taken by Segkind from ALL Segway hire customers (this does not apply to SegRally experience customers). Deposits can be accepted from debit or major credit cards. The deposit may be retained by Segkind from the customer if Segkind's Segway/s has been damaged or has developed a fault which may have developed from improper use of the Segway/s by the customer and/or if the Segway is not returned or picked up by Segkind from the customer in the condition that it was delivered. The customer will be charged costs for any repairs necessary due to the aforementioned circumstances.
10. Full payment is required at the time of booking for most services.
11. No refund will be paid on ANY booking cancelled within 28 days of the event date.
12. Bookings cancelled prior to 28 days of the event date incur 50% of the service cost as a cancellation penalty.
13. No refund will be paid on ANY booking where the client fails to arrive for ANY reason.
14. Any client that fails to arrive or cancels their booking within 28 days of the event date will not be offered a new date to take part.
15. Bookings are subject to customers supplying requisite contact details.
16. All riders are required to wear helmets and any other safety gear which has been supplied by Segkind.
17. Segkind reserves the right to refuse or withdraw its services without any reason or compensation.
18. Abusive behaviour or language or any threats made to anyone under the employment of Segkind Limited will not be tolerated and will result in a prosecution and any purchase made for any service will be cancelled without a refund.
19. Segkind reserves the right to alter the format of its services without any reason or compensation.
20. Segkind reserves the right to include additional hourly charges of not less than £50.00 + VAT for any late return of Segways hired or for any events which exceed the agreed duration.
21. Segkind reserves the right to alter or change these terms and conditions at any time without prior notice.
22. These terms and conditions apply to any Segkind customer or apporved agents bound by agreement or contract.
23. Failure to comply with any of Segkind's terms and conditions, rules or instructions may effect the ability of any customer to claim on our public liability insurance.
24. Losses amounting to the replacement value of any Segway or other machinary hired by fault of the customer will be charged to the said customer.
25. Segways not in use whilst on hire by a customer must be stored in a locked environment with infokey/s removed – You may be charged the full amount of our insurance excess costs and for any loss of business if we need to claim for any loss of our property that you have hired.
26. All SegRally Segway Rally Experience customers must sign our disclaimer before participation. By signing this disclaimer all customer's or individuals making use of any of SegKind's services agree to indemnify SegKind and its directors, officers, employees and third party agents from and against loss, claims, liabilities, damages, expenses, direct, indirect or consequential, incurred by any customer or individual arising from any negligence or wrongful act or omission by the individuals or the customer's directors, officers, employees, sub-contractors, agents or representatives.
27. Segkind may on occasion by required to cancel Segway events or Segrally Segway Rally Experience sessions due to adverse weather conditions which may compromise the safety of customers or from situations out of the control of SegKind. If SegKind cancels any events or Segway experiences notice will be given as soon as possible. SegKind will not pay customers any compensation or refund but will endeavour to provide the same service offered as soon as possible.
28. Force Majeure Segkind shall not be deemed to be in breach of any duty, agreement or contract or otherwise be liable to any customers or individuals by reason of any delay or failure in the performance or its obligations under any duty, agreement or contract to the extent that such delay or failure is caused by force majeure of which it has notified customers or individuals and the time for performance of the relevant obligation shall be extended accordingly. Force Majeure shall include acts of God, acts of Government, fires, floods, epidemics, freight embargoes, civil commotion, labour disputes, terrorism or any cause which is reasonably beyond the control of Segkind. If the Force Majeure in question prevails for a continuous period in excess of three months then Segkind shall enter into bona fide discussions with a view to alleviating its effects or to agreeing upon such alternative arrangements as may be fair and reasonable.